Shipping policy
At Shamashimo, each product is carefully handmade with love and attention to detail. We do our best to ensure your order reaches you safely and on time.
1. Processing Time
-
Orders are processed within 3-5 business days after payment confirmation.
2. Delivery Time & Rates
Delivery times may vary by location:
| Region | Delivery Time | Shipping Fee |
|---|---|---|
| Cairo & Giza | 3 business days | 65 EGP |
| Alexandria | 5 business days | 85 EGP |
| Delta Region (Damietta – Mansoura – Damanhour – Tanta – Kafr El-Sheikh – Sharqia – Menoufia) | 5 business days | 85 EGP |
| Canal Region (Suez – Ismailia – Port Said) | 5 business days | 85 EGP |
| Upper Egypt – Zone 1 (Beni Suef – Minya – Assiut – Fayoum) | 5 business days | 95 EGP |
| Upper Egypt – Zone 2 (Sohag – Qena – Hurghada) | 5 business days | 125 EGP |
| Upper Egypt – Zone 3 (Luxor – Aswan – Red Sea) | 5 business days | 135 EGP |
Delivery times may vary slightly depending on courier service and local conditions.
3. Delivery Confirmation
You will receive a message once your order is shipped. Please ensure your phone number and address are entered correctly during checkout.
4. Missed Deliveries
If the delivery attempt fails due to incorrect information or unavailability, the customer will be responsible for the re-delivery fee.
5. International Shipping
Currently, we only deliver within Egypt.
For questions about your order, please contact us at:
📩 shamashimo01@gmail.com
or on Instagram @shamashimo.egy
Thank you for supporting Egyptian art 💛